After nearly three weeks of uncertainty and account restrictions imposed by MoniePoint, Nnabuike Ugwu, an Abuja-based entrepreneur, can now breathe a sigh of relief as he has regained access to his account.
Ugwu got back his account just 48 hours after Swordpress.NG Reported MoniePoint’s decision to restrict Ugwu’s account without providing clear and valid reasons.
“I am now able to transfer my funds. My account is now okay. I noticed this around 3 pm on Saturday. Thank you, FIJ team,” Ugwu told FIJ on Sunday.
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Proof of his new transfers
As previously reported by FIJ, everything appeared normal to Ugwu, who sold USDT to a customer for N1 million on September 14, until MoniePoint claimed at a later time that the buyer reported the transaction as fraudulent.
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He said he contacted the sender on WhatsApp to ask why he reported the transaction but he denied doing such. He then took a screenshot of their chats and sent to MoniePoint, who asked him to tell the sender to contact their bank to remove all the restrictions placed on his account.
The sender, according to him, had to contact their bank and MoniePoint, asking them why they claimed he flagged the transaction as fraudulent, but rather than give a satisfactory answer, MoniePoint told him they had informed Ugwu of the reason.
Ugwu, who visited the MoniePoint office in Abuja on Thursday to know what he did, and the bank kept having a merry-go-round but the issue was soon sorted out after FIJ’s intervention.
The post After FIJ’s Story, Abuja Entrepreneur Regains Access to MoniePoint Account Locked for No Reason appeared first on Foundation For Investigative Journalism.